A company is looking for a Senior Director, Salesforce Customer Success & Engagement.
Key Responsibilities:
Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff
Shape solutions, scope engagements, establish operating models, and lead transitions from sales to delivery
Develop and implement the Delivery strategy in alignment with organizational objectives and methodology
Required Qualifications:
15+ years of experience in developing and growing client relationships and leading teams delivering end-to-end solutions
5+ years of experience delivering large scale Salesforce Programs
Strong knowledge of Salesforce products, business models, and trends
Proven ability to manage client engagements under high stress to successful completion
Bachelor’s degree or higher