A company is looking for a Customer Success Manager
Key Responsibilities:
Assure successful adoption of platform technology and timely service delivery
Manage multiple projects, monitor client performance, and identify growth opportunities
Act as the main point of contact, define success plans, and rally internal teams towards mutual success
Qualifications:
2+ years managing Risk Adjustment projects
Expertise in client relationship management for complex products
Strong analytical skills and command of Risk and Risk IVA terminology
Experience in health tech, healthcare data, and SAAS implementation
Combined education and work experience demonstrating key project management skills