A company is looking for a Tier 2 Support Technician in New Orleans, LA.
Key Responsibilities:
Provide technical assistance and support for IT requests from clients
Lead onsite at various client locations in New Orleans
Diagnose and troubleshoot network-related challenges
Required Qualifications:
Proficiency in information technology regarding hardware and software
Experience with Microsoft desktop and server operating systems
Ability to administer Microsoft Active Directory and LDAP protocol
Understanding of file security management and network drives
Experience with Microsoft 365, Exchange Online, OneDrive, Azure AD