A company is looking for an Account Resolution Specialist – Remote.
Key Responsibilities:
Contact delinquent customers to resolve outstanding debt
Negotiate repayment terms and process payments
Maintain documentation of collection activities and resolve billing discrepancies
Required Qualifications:
Minimum of three (3) years collections experience in consumer or commercial collections
General knowledge of collections laws and regulations
Comfortable making outbound calls and speaking to delinquent customers
Ability to work independently as well as with a team
Experience in account resolution and collections