A company is looking for a CX Insights & Analytics Specialist.
Key Responsibilities:
Analyze operational, marketing, and supporter data to evaluate supporter experience performance
Apply statistical and predictive modeling skills to manipulate and interpret data from various sources
Plan, monitor, and coordinate projects to provide actionable analysis and recommendations
Required Qualifications:
Bachelor’s degree in a related field or equivalent education/training/certification
Demonstrated experience in advanced SQL queries and data visualization tools like Tableau
Familiarity with Python and AI/ML technologies