A company is looking for a Customer Success Operations Application Portfolio Manager.
Key Responsibilities:
Engage in industry scanning & best practice assessment
Partner with business leaders for business opportunity assessment & business case development
Lead system development & delivery and oversee business transformation leadership
Qualifications:
5+ years of related experience, ideally with multiple information systems including Gainsight
Experience with Customer Success and/or SAAS-based companies
Experience working with cross-functional teams and managing complex projects
Superior ability to create effective strategies for cross-organizational projects
Proven ability to manage complex, cross-functional projects and programs