A company is looking for a Customer Success Representative.
Key Responsibilities:
Deliver outstanding customer service via phone and email to prospective and current students
Field inquiries, provide accurate information, and apply effective sales techniques
Support existing students with account updates, technical assistance, and regulatory support
Required Qualifications:
Minimum 2 years of customer service experience in a similar role
High School Diploma/GED, two-year degree preferred
Experience in a fast-paced environment with the ability to adapt to change
Ability to learn systems, processes, and procedures quickly
Experience with CRM systems and Microsoft 365-based tools preferred