A company is looking for a Systems Engineer 1 to provide post-sales technical support for enterprise customers.
Key Responsibilities
Act as Tier 1 Support Engineer for various vendor products
Verify and duplicate customer issues in the Operations Center Lab
Document solutions to known issues through knowledgebase documents
Required Qualifications
Technology-related Bachelor’s Degree or 5+ years of relevant technical work experience
Familiarity with Systems Administration and Enterprise Architecture
Experience in Compute, Database, and Storage
Knowledge of Virtualization and Cloud Infrastructure-as-a-Service
Exposure to Backup, Disaster Recovery, and Continuity of Operations