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ABM UK · Coventry · £13.70 per hour
We are seeking a full-time Security Officer to join our team at Arena Shopping Park in Coventry. As a Security Officer, you will be responsible for ensuring the safety and security of our customers and tenants.
Responsibilities:
- Interact with visitors and tenants, providing excellent customer service
- Conduct regular patrols of the shopping centre
- Manage incidents in accordance with site policies and procedures
- Liaise with the site control room and respond to incidents
- Report any unsecure areas of the site
- Deal efficiently with emergencies
- Monitor and surveil suspect individuals, logging and reporting incidents
- Maintain vigilance and highlight unauthorised access
- Adhere to radio procedures and record events in the DOB book
- Undertake other reasonable duties as required
Requirements:
- SIA Door Supervisor licence essential
- Strong written and verbal communication skills
- Excellent time management
- Smart and well-groomed
- High level of attention to detail
- Ability to take ownership of situations
- Ability to remain calm under pressure
- Conflict management awareness
- Telephone skills
- Familiarity with patrolling and monitoring from a loss prevention aspect
- Compliance with Health & Safety and fire prevention procedures
- Adaptability and proactive attitude
Benefits:
- 24/7 GP access for you and your family
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work employee app
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