A company is looking for a Technical Customer Care Specialist I.
Key Responsibilities:
Manage client interactions via phone, email, and other communication methods
Respond to client inquiries, troubleshoot product issues, and provide solutions
Research technical problems and collaborate with internal team members to escalate issues
Required Qualifications:
High School Diploma/GED
Less than 2 years’ experience in a related field
Working knowledge of Microsoft Outlook, Word, and Excel
College Degree preferred
Technical background preferred
