A company is looking for a Manager, Technical Account Management.
Key Responsibilities:
Partner with enterprise and scaling customers to execute on all post-sale functions
Act as a trusted collaborator with the customer to deliver ideal integration outcomes
Manage a team of Senior TAMs and own company-level KPIs related to revenue and CSAT
Qualifications:
Experience with managing and developing a high-performing team of technical resources, preferably in the healthcare or technology industry
Deep EHR integration and workflow knowledge
Understanding of various healthcare workflows
Demonstrated experience with expanding customers and building franchises
Ability to proactively identify new solutions, scopes, and processes for customers
