This description is a summary of our understanding of the job description. Click on ‘Apply’ button to find out more.
Role Description
As the Associate Director of Test Security Investigations, you will lead investigations into fraud, potential testing misconduct and score validity issues for College Board assessments. Your primary focus will be managing cases identified through post-administration analyses, tips and reports as well as monitoring the web and social media for posts about test content and potential testing misconduct together with our third-party web monitoring vendor.
- Implement and enhance best-in-class test security services in support of valid and fair administration of all CB assessments (80%)
- Complete thorough investigations of testing misconduct across College Board’s digital-based assessments within required timelines and provide case adjudication recommendations to managers based on overwhelming evidence (e.g., telemetry, data analytics, interviews, and social media detections)
- Thoroughly review hotline tips and internal referrals to identify actionable information and potential next steps before an investigation is initiated
- Conduct cross-functional collaboration with Information Security, Cyber Defense, Data Science, and Psychometrics colleagues regarding security functionality needs for platforms and tools
- Complete pre-exam data analytics prior to SAT and AP test administrations to identify higher risk test takers and implement mitigation measures
- Conduct analyses within the subsequent 30 days to identify and inform managers of risk trends in certain international markets and higher risk states
- Execute the team’s structured communications framework to provide responsive and deescalating assistance to customers’ test security-related inquiries
- Travel and conduct test day observations at test centers worldwide to assess test security compliance, conduct investigations, and share findings with fellow investigators
- Support best-in-class test security services for all CB assessments with a targeted content monitoring and exposure strategy (20%)
- Conduct overt and covert surveillance across various social media sites to detect, mitigate, and investigate the posting of exam materials
- Assist test security colleagues in reviewing suspected content images detected by our web patrol vendor
- Assist managers and colleagues in developing and implementing an enhanced content exposure strategy
Qualifications
- 3 years’ experience in conducting thorough investigations into fraud and misconduct issues, preferably in educational or assessment settings
- Skilled in utilizing advanced search techniques, social media platforms, and digital tools to gather, analyze, and interpret data
- Adept critical thinking skills, including using data to inform decisions and actions
- Excellent verbal and written communication skills, including facilitating meetings and presenting remotely and in-person to groups of 15 or more
- Proven ability to build relationships and influence others to action
- Experience in data analysis and evidence gathering and analysis skills, including use of data analysis tools such as Salesforce or Power BI preferred
- Excellent PowerPoint, Word, and Excel skills
- Bachelor’s degree is preferred
- The ability to travel domestically 6-8 times a year and internationally 1-2 times a year
- Authorization to work in the United States
Benefits
- A comprehensive package designed to support the well-being of employees and their families and promote education
- Robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more
- Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility
- A job that matters, a team that cares, and a place to learn, innovate and thrive
