A company is looking for a Claims Support Specialist responsible for providing customer service and support to the Claims department.
Key Responsibilities
Monitor phone calls and gather information related to new claims
Field inquiries about existing claims and provide updates on their status
Document customer interactions and assist with minor claims resolution
Required Qualifications and Education
Proven experience in a customer service role, preferably in the insurance industry
Must be customer-focused and action-oriented
Ability to navigate multiple claims management systems
Interest or knowledge of classic or collector vehicles is a plus
Must be bondable and capable of obtaining necessary state licenses