A company is looking for a Client Operations Manager.
Key Responsibilities:
Monitor production operations and address concerns proactively
Lead cross functional teams in managing production and client onboarding issues
Define opportunities to improve client programs and outcomes using performance data
Qualifications:
5-7 years of industry experience in technology and operations
Experience leading cross functional technical teams
Understanding of Managed Service, SaaS, and on-premises operations
Experience with automated service desk solutions and interacting with REST APIs
Healthcare market experience desired