A company is looking for a Client Service Support II in Northern California.
Key Responsibilities:
Respond to customer inquiries and resolve issues over phone and email
Facilitate the sample to report process for healthcare providers and patients
Collaborate with various departments to ensure client satisfaction
Required Qualifications:
1+ year experience in a client-facing role
Experience with Google Apps, Mac OS X, and CRM applications
Industry experience in biotech, life sciences, or healthcare is a plus
Experience with Salesforce reporting or Tableau is a plus
Experience in a customer-obsessed company
