A company is looking for a Customer Experience Associate to manage day-to-day operations and enhance customer satisfaction.
Key Responsibilities
Respond to customer inquiries across various channels to ensure satisfaction
Upload relevant patient documents into the EMR system and assist with patient check-ins
Collaborate with the medical team and pharmaceutical partners to manage prescriptions and support medical initiatives
Qualifications
Minimum of 2 years in a client-facing role
Interest in longevity and related health topics
Self-directive with the ability to work independently
Availability to work between 11am and 8pm EST, Monday through Friday