A company is looking for a Customer Service Representative to join their team.
Key Responsibilities:
Manage multiple accounts from quote to order processing and shipment release
Interact with customers, resolve inquiries, and provide pricing quotes
Collaborate with various departments to ensure smooth order processing and delivery
Required Qualifications:
3 years of customer service or account management experience
Strong computer proficiency in Microsoft tools and experience with ERP or CRM systems
Ability to embrace new processes, technologies, and innovative ideas
Problem-solving and analytical skills to handle various customer-related issues
Team player with a customer-centric mindset and willingness to go the extra mile
