A company is looking for a Manager, Customer Service for a remote position.
Key Responsibilities:
Manage a portion of the customer service team, focusing on team performance, growth, and development
Ensure operational excellence by overseeing staffing, quality standards, and service delivery
Collaborate with the management team to drive strategic growth and productivity gains
Required Qualifications:
5+ years of customer service experience
3+ years of team management experience
8+ years of diverse work experience
Experience in a scaling startup environment is a plus