A company is looking for a Product Designer – Support.
Key Responsibilities:
Design industry-leading support experiences for users
Craft scalable information architecture for support needs
Shape support products roadmap through prototyping and pitching new ideas
Required Qualifications:
3+ years relevant design experience at a tech, product-driven company
Experience with designing support tools, documentation, or interfaces with high information density needs
Ability to reduce complex problems to the right balance of flexibility, power, and ease of use
Understanding of the support landscape and great support experience principles
Skilled in explaining work, process, and decisions to stakeholders