A company is looking for a VP Global Client Services.
Key Responsibilities:
Manage the growing team of Customer Success Managers, CS Operations and Payroll Experts
Architect deployment of the teams’ resources to align with customer segments and scale with growth projections
Drive customer success outcomes, reduce churn, and act as a point of escalation in customer issues
Required Qualifications:
Bachelor’s degree and at least 7 years’ experience leading customer success teams
Experience supporting technical SaaS solutions in the Payroll/HR/EoR space
Proven success building highly engaged, high-performing teams
Experience managing dispersed and/or remote teams
Highly analytical and results-oriented with a strong foundation of integrity