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ABM UK · West Bromwich · Competitive
We are seeking a Security Officer to join our team at ABM UK, based in West Bromwich. As the public face of the Security Team, you will provide a professional and can-do attitude, ensuring exemplary standards of Security and Customer Service to clients and visitors.
Key Responsibilities:
- Interact with visitors and tenants, delivering first-class customer-focused service
- Conduct regular patrols of the shopping centre, being proactive and looking for opportunities to assist visitors
- Safeguard the site, ensuring a safe and non-threatening environment for all visitors and tenants
- Manage incidents in accordance with site policies and procedures
- Liaise with the site control room, reacting to incidents and supporting colleagues
- Report any unsecure areas of the site to the Control Room and take action to resolve
- Record and log all non-conformances and emergencies with the control room operatives
- Deal efficiently and effectively with emergencies, keeping the Centre team informed
- Monitor and surveil suspect individuals, logging and reporting incidents in line with site and company policies
- Maintain vigilance and manage unauthorised access by banned individuals
- Adhere to radio procedures and notebook policies
- Undertake any other reasonable duties as required to meet the needs of the business
Requirements:
- Professional, pleasant, friendly, courteous, and helpful demeanour
- One team approach
- Ability to take ownership of situations and ensure tasks are completed or escalated when necessary
- SIA and CCTV license essential
- First Aid Training
Benefits:
- Competitive pay rate
- Variable shifts, 24 hours per week
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