A company is looking for a Customer Service Quality/Audit Representative Senior for a national remote position.
Key Responsibilities:
Manage phones, emails, and communications
Conduct case audits and generate reports
Provide onboarding services and support for new staff
Required Qualifications:
High School Diploma or equivalent
2+ years of administrative support experience
Knowledge of Microsoft Office products
Ability to toggle between multiple IT systems
Professionalism in conduct and appearance