A company is looking for an Enterprise Support Engineer.
Key Responsibilities:
Partner with clients to optimize the use of products and services
Apply troubleshooting skills to identify and address technical concerns
Collaborate with various internal teams to escalate and resolve issues
Required Qualifications:
5+ years of experience in networking protocols and debugging network issues
Thorough understanding of DNS, DHCP, and Linux
Experience managing customers in an enterprise environment
Strong experience with common protocols and services
US citizenship required